UX Researcher

32 - 40 hours · Amsterdam · €40-60k annually 

 

Hi, we are Quin’s product department- team of product puzzle solvers. Join us and sharpen your skills by bouncing ideas off (40 souls, and counting) fellow POs, PMs, Analysts, Scrum Masters, UX/UI and Design professionals! 

Join our team with a clear purpose: to develop a scalable app that propels healthcare into the 22nd century.  

Not for ‘the lucky few,’ but for every, everywhere. If that’s a purpose you can get behind, now is the time to team up because we are building next-gen, AI-driven doctor and patient-facing apps that effortlessly guides patients to the right medical assistance. 

Determine the added value of proposed product features? That’s us. Inspire product teams to fully embrace autonomy? On it.  

How can we improve the UX/UI so that patients of all walks of life can easily navigate our app? It’s all in a day’s work. That makes for a fluid setting that inspires you to adopt an iterative, hypothesis-driven approach. 

 

As our UX Researcher 

  • Lead and guide a wide variety of User research studies across multiple user groups, for example doctors, patients, specialists, and other stakeholders in the healthcare field; 
  • Focus on an end-to-end approach that follows a clear process and aims to deliver high quality research results. Analysing our findings and translating them into actionable insights, together with presenting and sharing those results in a easy understandable way are your main responsibility; 
  • Build and manage an Insights repository to ensure that all (singular) study results are synthesised in one central space and to enable all different departments of Quin to gain valuable insights both short-term as long-term; 
  • Be the advocate for User research within Quin, support and inspire others in participating in Research activities. Together with our User research coordinator you’re the face and the voice of our end-users; 

 

You assume responsibility for all UX research endeavours. Given our transition from a scale-up to a product-led organisation, this calls for a healthy dose of UX insights and experience, as well as empower Quin by exploring opportunities, initiating moments to learn and educating our colleagues how to conduct User research to increase overall research capabilities to maximise your impact.  

As is passionately promoting your vision to a diverse group of stakeholders, ranging from developers, UI/UX, service designers, copywriters, marketeers to product owners. But rest assured, we have your back, and you can always tap into the insights of your peers: people who’ve been around the Design chapter of up to 15 people (UX, UI and service) and will gladly help you out.  

Your skill and dedication greatly contribute to Quin’s future growth, and the pay-off comes with a serving of ‘moral satisfaction’ to boot. That’s because we are a purpose-driven organisation, and all your conceptualised research will ultimately make healthcare more straightforward, personal, and future-proof.  

A purpose worth investing in! Of note: at Quin, pioneering is the name of the game. Nothing is set in stone yet, so conceptual prowess and a forward-thinking mindset are welcome.  

 

How do you make us better? 

If you are a UX Researcher with:  

  • 1-2 years relevant industry experience – your background may be in research, design, customer service, or something else -- we are looking for a candidate with a solid track record of pragmatism, executing large-scale and long-term activities and making them happen; 
  • You have strong organisational and communication skills. We are looking for a colleague with strong interpersonal skills, who is attentive to detail and capable of managing multiple projects at the same time; 
  • The drive to inspire and educate others on the value and need of user research, and present key insights to others in a comprehensive and engaging manner; 
  • Knowledge of and experience with different User research methodologies is a must. Experience with both qualitative and quantitative is a plus. Knowledge in the healthcare and medical industry is also a plus; 

Finally, you have strong problem-solving skills, eye for detail, experience collaborating with a multidisciplinary team to translate design challenges into creative design solutions, you’re feeling comfortable with ambiguity and working in a fast-paced environment, experienced working with deadlines, keeping stakeholders aligned, self-starter with a “roll up your sleeves” attitude, equally comfortable to lead and to follow. 

Last, but not least, you have strong communication skills. You will need to be comfortable explaining your design process, documenting details and presenting your work in English. Speaking Dutch is a must. 

...then this job is right for you!  

 

What will you get from us? 

We hope the opportunity to future-proof healthcare with us gets your adrenaline pumping. That’s what makes your colleagues tick. Speaking of which, you’ll work with talented, international teammates who are always happy to bounce ideas off each other, so learning from peers is a given. We accelerate the learning curve through our (buzz incoming) career development program, which helps you plot the optimal Quin course and empowers you to reach personal goals quicker. As for the nitty-gritty: we ‘inject’ your checking account with a gross salary up to 60K per year depending on seniority.  

We support flexibility and work life balance, and offer a hybrid work environment. 60/40 is what we aim for. But given our prime location (the former Netflix building), you may find yourself gravitating towards HQ more often. If only to challenge a colleague in our gaming room, grab a meal in our cafeteria, participate in bootcamps, join our regular learning sessions and lunch lectures. Last but not least, relocation assistance from start to finish. 

 

 

Ready to future-proof healthcare with us?  

Hit that healthy-looking button to set up a digital appointment, or contact Nataliia via email - n.tovstenko@quin.md or call +31620185578 for more info and an inspirational pitch. 😉    

 

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